![]() You may have up to 10 keys registered with your account. You must create your security key and give it a unique PIN before you can sign in to your work or school account using the key. If you have any questions about your security key and whether it's compatible, contact your organization's help desk. Your security key must be both FIDO2 and Microsoft-compliant. You have a physical security key approved by your administrator or your organization. You're on a device running the Windows Update and using a supported browser. Your administrator has turned on this feature for use within your organization. Before you beginīefore you can register your security key, the following conditions must all be met: For more information about Windows Hello, see Windows Hello overview. Note: If you're unable to use a FIDO2 security key, there are other passwordless verification methods you can use such as the Microsoft Authenticator app or Windows Hello. You can find out more information about your security key, including what type it is, from the manufacturer's documentation. ![]() There are different types of security keys you can use, for example a USB key that you plug in to your device or an NFC key that you tap on an NFC reader. Your administrator or your organization will provide you with a security key if they require it for your work or school account. These keys allow you to sign in to your work or school account to access your organization's cloud-based resources when on a supported device and web browser. We currently support several designs and providers of security keys using the Fast Identity Online (FIDO2) passwordless authentication protocols. In this case, you'll need to choose another method or contact your organization's help desk for more assistance.īefore you can register a security key, you must have at least one additional security verification method registered. Select your secondary security method from the Choose a diffferent method drop-down menu and select Confirm.If you don't see the security key option, it's possible that your organization doesn't allow you to use this option for verification. ![]() Select the I want to set up a different method link.In the next step, you will confirm the Microsoft Authenticator app is working properly.Ī) When prompted, enter the number shown and approve by selecting Yes via the mobile app.ī) When prompted, select Next via the computer.Using your phone, scan the QR code on your computer monitor and select Next. On your computer, select Next and Next again until you see the QR code.Next, choose Add account or the sign, and then Work or school account.If you skip these steps or answer Don't Allow, the setup process cannot be completed. The first time you open the app, you must Allow all notifications. Open the authenticator app on your phone.On your mobile device, download and install the Microsoft Authenticator app from the Google Play or App Store.Ī) For Android users: Scan the following QR code to access the Microsoft Authenticator app from Google Play.ī) For iPhone users: Scan the following QR code to access the Microsoft Authenticator app from the App Store.From here, you have the ability to manage and update your security methods. You may log out at this time or follow the steps in section b-2) to update your security methods.ī-2) Select the UPDATE INFO link in the Security info section. Ignore the Use a different account link.ī-1) If prompted with the My Account dialog box, you have already met the requirements to complete the MFA activiation. Log in to your Microsoft 365 account using this link.Ī) If prompted with the More information required dialog box, select Next and follow steps 3 - 11 below.You will need your mobile device and access to a computer to complete the following steps. ![]() Follow the steps below to complete the multi-factor authentication (MFA) setup using the Microsoft Authenticator app.
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